Max Mara Style Teddy Bear Icon 100% Wool&Cashmere Coat–Brown with Hood

Standard Shipping — Free

Delivery within 10 working days to the United States, Canada, the EU, Australia, Japan, South Korea, and Taiwan.

• Free standard shipping
  
• All import taxes included — no additional charges
  
• Tracking number provided for every order
  
• Email updates during delivery

Express Shipping

Delivery within 3–7 working days via DHL, UPS, or FedEx.

• Faster international delivery
  
• All duties and import taxes included
  
• Tracking number provided for every order
  

Please provide a valid phone number at checkout to ensure smooth delivery.

Order Processing & Tracking

All orders are carefully prepared before shipment.

A tracking number will be provided once your order has been shipped, and delivery updates will be sent via email.

For full details and estimated delivery times by region, please view our Shipping Policy.

Quality Control

Each item is inspected before shipping to ensure it meets our quality standards.

• Each piece is made with strict quality standards and careful attention to fabric and details
  
• We focus on the shape and fit to keep the design clean, balanced, and refined
  
• Every item is checked before shipping to ensure the quality meets our standards
  

If an item has a manufacturing defect, returns or exchanges are supported within 30 days of delivery.

Returns or exchanges are accepted within 30 days of delivery if the item has a manufacturing defect or quality issue.

For size-related issues, exchanges may be supported, but return shipping costs are the responsibility of the customer.

Items must be unused, unworn, and in their original condition. Once the returned item is received and inspected, the refund will be issued to the original payment method.